Taking You Forward Inc.

Hello Taking You Forward Inc. is a Business Process Outsourcing (BPO) Company located in Mandaue City, Cebu, Philippines. Our founding principles are order, discipline, and control. We have grown fast over the years, however, in the process of growing we have kept our business processes intact to ensure that we continuously provide excellent service to our partners. As a premier provider of BPO services in the Philippines, our organization is managed by a group of dynamic people who exceed the status quo, improving the business to be more effective and more efficient for the benefit of our clients.

Our business units covers four (4) major areas, that is, Customer Care, Sales, Technical Support and back-office services.

Call Center Services
TYF Inc. offers you both inbound and outbound call center services covering a wide range of solutions for different concerns.

• INBOUND SERVICES




• Product Sales Enquiry


• Product Info Request


• Order Taking


• Directory Inquiry


• Product Recall Management


• Event and Trade Show Registration


• Billing Queries


• Technical Support


• Helpdesk Support




• OUTBOUND SERVICES




• Sales and Lead Generation


• Appointment Setting


• Product Promotion


• Service and Polling


• E-Mail and Live Chat Support


• Market Surveying


• Account Management


• Contact Information / Data Verification